Return and Refund Policy

Welcome to Pride Apparel! This Return and Refund Policy outlines our procedures for returns, exchanges, and refunds to ensure a seamless shopping experience.

Returns and Exchanges:

We strive to provide high-quality clothing, but if you are not completely satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.

Conditions for Returns and Exchanges:

  • Items must be unused, unworn, unwashed, and in their original condition with tags intact.
  • Returns must be initiated within 7 days of delivery.
  • The customer is responsible for return shipping costs unless the item is defective or incorrect.
  • Exchange requests are subject to product availability.

To initiate a return or exchange, please contact us at prideapparelinc@gmail.com with your order details.

Refund Policy:

Refunds will be processed only for returned items that meet the above conditions.

Refund Process:

  • Once we receive and inspect your return, we will notify you about the status of your refund.
  • If approved, the refund will be issued to your original payment method within 7-10 business days.
  • Shipping charges are non-refundable.

Non-Returnable Items:

Certain items are not eligible for return or refund, including:

  • Items purchased during a sale or promotional offer.
  • Customized or personalized products.
  • Undergarments and accessories for hygiene reasons.

Damaged or Defective Products:

If you receive a defective or damaged item, please contact us at prideapparelinc@gmail.com within 48 hours of delivery with photos of the product and packaging. We will arrange for a replacement or refund at no additional cost.

Cancellation Policy:

Orders can be canceled within 24 hours of placing the order. Once the order is processed, it cannot be canceled.

Contact Us:

If you have any questions regarding our return and refund policy, please reach out to us using the details below:

Pride Apparel
5/441-D, Vengamedu East, Angeripalayam Main Road,
Tirupur, 641603
Phone: +91 8248955688
Email: prideapparelinc@gmail.com